Question 1

How quickly can you fix my track misalignment?

Accepted Answer

We offer same-day service for most track misalignment issues. Our certified technicians carry the necessary tools and parts in their service vehicles, allowing us to diagnose and repair track alignment problems in a single visit. For emergency situations, we provide immediate dispatch with typical arrival times of 30-60 minutes within our service area. Most track alignment repairs are completed within 1-2 hours, getting your garage door back to smooth operation quickly.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can occur due to several factors: normal wear and tear over time, impact damage from vehicles or objects hitting the door, loose mounting brackets, foundation settling affecting the garage structure, or improper installation. Weather changes causing metal expansion and contraction can also contribute. Regular maintenance inspections help identify early signs of misalignment before they become serious problems. Our technicians check track alignment as part of every service visit.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new custom garage door affordable. We work with several financing partners to provide plans that fit various budgets, including 0% APR options for qualified buyers. During your free estimate, our technician can explain all available financing plans and help you choose the best option for your situation. We believe everyone deserves a quality garage door, and financing makes it accessible.

Question 4

What is included in your 2-year warranty?

Accepted Answer

Our comprehensive 2-year warranty covers all parts and labor for any work we perform. This includes springs, cables, rollers, hinges, tracks, panels, and opener components. If any part we install fails or any repair we make needs to be redone within the warranty period, we'll fix it at no additional cost. Our warranty is fully transferable if you sell your home, adding value to your property.

Question 5

How often should I have my garage door maintained?

Accepted Answer

We recommend annual maintenance for optimal performance and longevity. Regular maintenance includes lubrication of moving parts, inspection of springs and cables, tightening of hardware, safety sensor testing, and track alignment checks. Homes in areas with extreme weather or doors with heavy daily use may benefit from twice-yearly service. Preventive maintenance can extend your door's lifespan by 5-10 years and prevent costly emergency repairs.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our certified technicians are trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and many others. We also work with all opener brands like LiftMaster, Chamberlain, Genie, and Craftsman. Our service trucks carry parts compatible with most makes and models, allowing us to complete repairs in a single visit whenever possible.

Dedicated Garage Door Care for Complete Satisfaction

Our Expert Services

Garage Door Installation

Garage Door Repair

Maintenance Services

Emergency Service

Why Choose Garage Door Stow?

Lifetime Warranty Guarantee

Fast-Track Service

Certified Technicians

Locally Owned & Operated

Our Guarantee to You

Our Recent Projects

Custom Wood Door Installation

Modern Door Upgrade

Residential Installation

Luxury Custom Design

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Frequently Asked Questions

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